Shipping and delivery
Which shipping company do you use?
Orders are fulfilled through our logistics partner Isnaad Warehouse, in cooperation with a number of trusted shipping carriers.
Do you ship outside Saudi Arabia?
Yes, we ship to all GCC countries.
How long does it take to prepare an order?
Orders are prepared within one business day. We work efficiently to process and dispatch orders as quickly as possible.
How long does delivery take?
Within Saudi Arabia: Delivery takes 3–7 business days from the date the shipping company receives the order. (Friday and Saturday are non-business days.)
GCC Countries: Delivery takes 14–24 business days from the date the shipping company receives the order.
Are there any shipping fees?
Yes.
For GCC orders, shipping fees are paid through the website during checkout. Please note that customs duties of approximately 5% may apply and are payable upon delivery.